Practical work from product discovery to reliable order fulfillment.
Build a maintainable catalog for agentic commerce, covering product identity, variants, pack quantities, bilingual fields, imagery, and release testing. Workflows are implementation recommendations; examples are hypothetical.
Practical guide11 min read
Start with genuine purchase tasks and create an evidence-based, bounded, fully bilingual publishing workflow. Separate AI mentions, citations, visits, and purchases when evaluating results.
Practical guide10 min read
Separate discovery information, time-bounded quotes, and order commitments. Design reservations, cost breakdowns, delivery checks, timeout recovery, and launch exercises that reduce mistaken and duplicate purchases.
Practical guide10 min read
Design source evidence, business objects, event chains, and reconciliation for agent channels. Distinguish conversion, revenue, and incrementality so duplicate events and incomplete attribution do not distort decisions.
Practical guide10 min read
Model cancellation, return, and refund separately, connecting permissions, policy versions, line items, and payment states so human support can continue agent-assisted cases and improve upstream information.
Practical guide10 min read
Turn agent-led inquiries into auditable sample orders through clear requirements, company permissions, customer-specific pricing, and quote versioning, keeping leads, quotes, and firm orders distinct.
Practical guide10 min read